Conversion Optimisation
Most websites ‘leak’ potential customers. People come to your site via search, referral, advertising or other sources, but only a tiny proportion (typically around 3%) become customers. Even small site changes can sometimes deliver double- or triple-digit conversion rate (and sales) increases.
How I can help
Conversion rate optimisation (CRO) is a serious passion of mine – it’s often the area where the greatest (and fastest) return on investment can be gained by my customers, and who doesn’t like a quick win?
By thoroughly analysing your site and how it’s currently performing I’ll identify areas where your potential customers are disappearing. Some of the things I look at are:
- Page headings and copy
- Design and layout
- Calls-to-action
- Contact and signup forms
- E-commerce product pages
- Shopping carts and payment processes
I can optimise all those areas for maximum customer conversion, testing and validating as I go. Whether it’s minor tweaks or major site overhauls, I’ll take care of it.
My network of professional designers and developers are always on-hand if you don’t have an existing team able to take care of recommended changes.
Get a Conversion Optimisation quote
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How I work
Research
I research your industry and competition to get a handle on your potential customers’ mindset, what you’re competing against and how you can stand out.
By putting myself in your potential customers’ shoes I’m better placed to help you with the changes your site needs.
Analysis
I analyse your site and visitor behaviour to understand what is working and what isn’t.
Based on my initial research I can then make recommendations for changes to the site to improve conversion.
Implementation
Me or your developer can implement the recommended changes.
If required I can also bring in a specialist from my network of professional web development and design partners.
Testing
Any changes are thoroughly tested for verification of improvement.
If required, continual testing and improvement can be provided for ongoing conversion optimisation.